Welcome to Palccoyo Rainbow Mountain. These terms and conditions (“Terms”) govern the use of our services and the booking of trips through our website and other communication channels. By using our services, you agree to these terms in full. Please read these terms carefully before making any bookings.

  1. Reservations and Payments

1.1. By making a reservation through our website or through our agents, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding contract.

1.2. Reservations are subject to availability and confirmation. We reserve the right to cancel or modify any reservation if there is no availability or if unforeseen circumstances arise.

1.3. Full or partial payment must be made at the time of booking, as indicated by us. Various payment methods are accepted, which will be specified during the booking process.

  1. Cancellations and Refunds

2.1. Cancellations are subject to cancellation policies:

  • We charge 100% of the price if the cancellation is made with less than 48 hours notice.

  • No Show pays 100% of the fee.

2.2. Refunds, if applicable, will be processed in accordance with the cancellation policies and terms agreed upon at the time of booking. We reserve the right to retain certain administrative fees in case of cancellation.

  1. Responsibilities and Disclaimers

3.1. We strive to provide accurate and up-to-date information about destinations, services, and prices. However, we cannot guarantee the complete accuracy of this information and we are not responsible for errors or omissions.

3.2. We act as intermediaries between you and travel service providers, such as airlines, hotels, among others. We do not assume responsibility for the acts or omissions of these providers, including, among others, delays, cancellations, losses, damages, or additional expenses incurred.

3.3. You are responsible for complying with all travel requirements, including identification documents, visas, vaccines, and other entry regulations. We are not responsible for the consequences of your failure to comply with these requirements.

  1. Privacy and Data Protection

4.1. We are committed to protecting your privacy and complying with all applicable data protection laws and regulations. Please refer to our privacy policy for more information on how we handle your personal data.

  1. Modifications to the Terms and Conditions

5.1. We reserve the right to modify these terms and conditions at any time and without prior notice. Modifications will become effective once posted on our website. It is recommended to regularly review these terms to be aware of any changes.

By using our services, you agree to these terms and conditions in full. If you have any questions or concerns about these terms, please feel free to contact us.

Last updated: February 28, 2024